At Clara Vida Haus, we aim to ensure a smooth and reliable delivery experience.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery
Shipping charges are calculated at checkout based on your location and order weight.
3. Tracking
Once shipped, you’ll receive a confirmation email with tracking details.
4. Delays
We are not responsible for delays caused by customs, weather conditions, or courier issues, but we’ll assist you in tracking your package.
5. International Shipping
We currently ship to most countries. Customs duties or import taxes (if applicable) are the buyer’s responsibility.
6. Wrong Address
Please double-check your shipping address. We are not responsible for lost shipments due to incorrect addresses provided by the customer.
7. Contact
For shipping-related queries:
📧 info@claravidainc.com
📞 +1 833 945 1051